“My son might be mobilized. I am panicking. What can I do?” “Can I cross the border in a car that isn’t registered in my name?” “Is it true I can’t be called into the army if I have a lot of tattoos?”Those are some of the frantic questions that Helpdesk.media has fielded through its hotline. Over the past nine days, the Russian language news startup has received more than 20,000 queries, according to its founder. A team of about 50 people — who work remotely and from offices in Riga, Kyiv, and Tbilisi — answers them for an audience that is roughly 60% Russian, 40% Ukrainian.
Inicio Lo que estamos leyendo The Russian language news startup Helpdesk offers service journalism for times of...
